Legal
Privacy Policy
This policy explains what information Allan Buyer's Agents collects, why we collect it and how you can access or correct it.
Who we are
Allan Buyer's Agents (ABN 33 665 095 812) provides buyer's agency services to property investors and owner-occupiers across Australia. This policy explains how we handle personal information and follows the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
Information we collect
We collect information you give us directly, such as your name, email address, phone number, budget, finance position, preferred locations and property requirements when you complete an enquiry form, email us or speak with us.
We may also collect basic technical information when you visit this website, such as pages viewed, approximate location, browser type and referral source. This is used to understand how the site is used.
How we use your information
To respond to your enquiry and discuss whether our services suit your situation.
To provide buyer's agency services, including research, property assessment, due diligence coordination and negotiation.
To communicate with third parties on your behalf where you have asked us to, such as selling agents, building and pest inspectors, conveyancers and mortgage brokers.
To meet our legal, accounting and record-keeping obligations.
Disclosure
We do not sell your personal information. We only share it with service providers involved in your purchase, or where disclosure is required or permitted by law.
Storage and security
Your information is stored in secure email and business systems. We take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Cookies and analytics
This website uses a small number of cookies and similar technologies to keep the site working and to measure anonymous usage. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time through your browser settings.
Access, correction and complaints
You can ask for a copy of the personal information we hold about you, ask us to correct it, or make a privacy complaint by emailing daniel@allanbuyersagents.com.au. We will respond within a reasonable timeframe. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.
Questions about this policy? Email daniel@allanbuyersagents.com.au or call 0432 509 964.
